Chapter 5 -> Part 1 :P

Principle of verbal message_

Let's start !

:-Message is an interaction among the communications using verbal or non verbal languages.

verbal : using words to describe your message or information to your receiver.

Non verbal : using body language, slang, facial expressions, sounds to describe your messages or information to the receiver.



The principle of verbal message_

Message meaning are in people
-to uncover meaning, we need to look into people and not merely into words.
-meanings can change over time
-meanings are different between cultures
#bypassing.

Message is denotative and connotative
-denotation : meaning you'd find in the dictionary
-connotation : the emotional meaning that specific speakers and listeners give to a word

Meaning depend on context/ abstraction
(1)meaning are culturally influenced
-culture teach ways of using verbal messages as acceptable or not acceptable
:- principle of cooperation
-the maximum if quality
-the maximum of relation
-the maximum of manner
-the maximum of quantity
:- principle of peaceful relations
:- principle of face-saving
:- principle of self-denigration

(2)meaning are influences by gender.
-women seek agreement in conversation
-men appear to be more direct communicators
-both men and women use politeness when communicating "bad news"

Message vary in politeness
:- politeness : universal across all culture
:- directness : usually less polite
:- indirectness : allow people to express a desire without insulting or offending anyone.

Message vary in assertiveness
-describe the problem
-state how this problem affect you
-propose solutions
-confirm understanding
#assertive people are willing to asserts their own rights- speaks their minds and accepts other doing likewise.

Message can deceive
4 type of lies
-pro-social deception
-self-enhancement deception
-selfish deception
-anti-social deception
#lying is the act of sending false message to another person.

TO BE CONTINUE :P


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