Chapter 6 -> Part 1 :P

Nonverbal communication_

:- is a communication without words
:-anything that the basic human senses can senses or develop other than hearing words directly spoken.

Two benefit of using nonverbal communication :
1) ability to send and receive nonverbal signals

2)successful you're likely to be at influencing others.

There are 3 type of nonverbal communication

*Functions Of Nonverbal Communication

*Channels Of Nonverbal Communication (part 2)

*Culture And Nonverbal Communication (part 3)

1) the function of nonverbal messages

> integrating nonverbal and verbal messages

:- it may be used to form or complement impressions. both made to you and from you. :)

:- it include...

#to accent or emphasize the verbal message

#to complement or add nuances of meaning to a verbal message

#to contradict the verbal messages

#to regulate or to try to control verbal messages

#to repeat or restate the verbal message nonverbally

#to substitute for verbal messages

>forming and managing impressions

:- it may be used with verbal messages in the following ways...

#to be likes

#to be believed

#to avoid failure

#to secure help

#to hide faults

#to be followed

#to confirm self-image and to communication it to others

>defining relationship

:- nonverbal gesture & communication are used in various stages of relationship

exp : to employers, you show your professional ; to normal friend, you adopt casual look and talk openly ; to best friend, you scream and shout... xD

>structuring conversation

:- we give and receive cues

:- this cues maybe verbal but most often they are nonverbal.

exp : for verbal, we can ask "what do you think?''

exp : for nonverbal, we can nod our head to show that we are listening what the speaker say

>influencing and deceiving

:- nonverbal gesture & communication can be used to influence other at the same time deceiving or distracting other 

#influence : to affirm statement, offer support

#deceive : to cover a "white lie"

exp : someone already know you are lying and you are lying to someone else.

>express emotions

:-nonverbal gesture & communication can be used to express emotions

to be continue... :P